Westend Dj

The experience I have with this company has been very bad and exhausting in sending emails. I have bought many times from this company. The first time I spent around £800 and in a couple of years my DJ equipment started to fail. I thought it would be due to lack of time, which should not be the case. At one time the company was good but over the years it has been in decline. Before, deliveries were on time. but now the company that Westenddj hires, the “DPD” delivery company, does not care and does not take into account that the packages are very fragile and sometimes we as consumers spend a lot of money. By this I mean that since I have been placing orders again online my orders have arrived broken and damaged, not only the delivery company is to blame since the Westenddj company is also partly to blame since a long time ago I bought vinyl records and both orders arrived with the records scratched and worn, As if they had already used it, it is assumed that if you buy something online you would have to receive it new and not used and this has already happened to me a lot because recently I bought a case for my FLX controller AND IT ARRIVED IN A VERY POOR CONDITION. I complained to Westenddj by email and they wanted me to pay the return knowing that it was not my fault that my order arrived in terrible condition and I am still waiting for my return order and it is already two weeks since I made the return and I still have not I have not received any email from this company or any response so I have to take my time to go to the store and claim my order again. I feel cheated and stupid in this situation. I recommend another store that is better than this one and has better service.

Been buying from these guys for over 10 years , has always been fantastic service. One time I was having problems with some shure headphones and they got the rep on the phone to confirm how to sort it. Another time just helping sending a copy of the invoice … small things I know but they made things super easy for me. No problem visiting getting advice before a purchase. Looking forward to the next visit.

I was referred to Westend DJ and met Chris well over a decade ago to replace my mixer. This year when I shared the decision to celebrate my big birthday with him he was exceptionally kind and sensitive with me; he has a wonderful calming manner, reassuring and generous personality. His knowledge and instincts coupled with insightfulness about what the customer wants to achieve makes me consider him to be a good friend as well as a marvellous Audio/Visual provider. Also, he has attracted a skilled international team to work with him and together they take great care of us customers. In this particular field Westend DJ is not just ‘good’ it's the best! Oceans of love and thanks for giving me the best birthday venue ever and always looking after me. Simin

Since purchasing an 800 last year, I've bought headphones, decksavers, protective cases, an RX3 and also smaller items, all of which were priced competitively. Each transaction was made needing advice, which the shop was happy to provide. The staff I spoke with were all knowledgeable, friendly and made me feel valued as a customer. I wouldn't consider buying dj equipment elsewhere.